Revised goodbye.html file causing Storyline 360 to crash

May 20, 2021

I've been working with my LMS (Axis LMS) to create a modified goodbye.html file for Storyline 360. Axis LMS tech support says that the modified file is working for them, but when I replace Storyline's original goodbye.html file with the modified file and try to publish a project, Storyline crashes. If I put the original goodbye.html file back in place, Storyline publishes just fine. Any thoughts on what's going on here?

The code in the modified goodbye.html file is:

<html>
<body bgcolor="#ffffff">
<center>
<br><br><br><br><font face="Open Sans, articulate, tahoma, arial" size="3" color: "#333333">
Submitting, please wait ...
</font>
</center>
</body>
<script>
setTimeout( function() {
try { parent.confirm_close = false; parent.confirmLOClose();} catch(e) { try { parent.parent.confirm_close = false; parent.parent.confirmLOClose(); } catch(e) { try { parent.parent.parent.confirm_close = false; parent.parent.parent.confirmLOClose(); } catch(e) { try { parent.parent.parent.parent.confirm_close = false; parent.parent.parent.parent.confirmLOClose(); } catch(e) { try { window.top.opener.document.location.reload(true); window.top.close(); } catch(e) {}}}}}
}, 500 );
</script>
</html>

1 Reply

Joseph Francis

almost 3 years ago05/20/21 at 4:12 pm (UTC)

Probably two long shots, but the <font> tag is not supported in HTML5, and your "color" attribute should have an equals sign (=) between it and the value, not a colon (:).

<font face="Open Sans, articulate, tahoma, arial" size="3" color="#333333">