My slide preview stalls after 10 - 15 seconds of nothing happening (except the little circular progress icon). I tried restarting Storyline but it still wont preview this simple slide with a simple animation and 24 seconds of embedded audio.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Oddly enough, today it is working. Yesterday Preview failed with multiple tries. The only thing I did differently was to Save As to a new file. Thanks for your response.
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BTW my Build = 3.31.19951.0. Supposedly the slow preview bug was fixed but I'm getting it when there is a sound file in the time line
Can you share the file? It's just about impossible to guess what the problem is without looking at the file.
Hi Ray,
I agree with Diane.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Oddly enough, today it is working. Yesterday Preview failed with multiple tries. The only thing I did differently was to Save As to a new file. Thanks for your response.
Glad to hear that it's working better for you, Ray.
I appreciate the update and just let us know if you run into any additional issues.
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