We're having trouble with Storyline courses with "failing" test scores going directly to "Completed Unsuccessfully" within Saba. With Captivate created courses , the courses stay "In Progress" as active (not completed) in Saba. Any help would be greatly appreciated.
While I don't have experience with Saba, I'd like to share our handy Troubleshooting Your LMS Courses guide. This article offers a handful of key things to consider, but I think the best advice in there is to upload the project to SCORM Cloud (a free industry-standard tool for LMS testing) and see how the scoring looks there.
Hi Rick, were you able to find a solution for this problem? I'm experiencing the same problem with Saba, even though I downloaded the updated js file for SCORM and Saba.
Policies Tab (Articulate 360 Courses only) Scroll down to the bottom of the panel and click Override inherited completion policy. Click Class is marked complete automatically when all activities are marked complete OR if no more content attempts are available. Click Save.
Hi Rick! Thank you for your prompt response. Where is the Policies tab? I haven't encountered this in Storyline yet. Or is it in Saba? (I'm not the Saba admin, so I'm not sure what the settings are in Saba; if this is something our admin needs to do in Saba, I can pass along the instructions to him.)
6 Replies
Hi, Rick.
While I don't have experience with Saba, I'd like to share our handy Troubleshooting Your LMS Courses guide. This article offers a handful of key things to consider, but I think the best advice in there is to upload the project to SCORM Cloud (a free industry-standard tool for LMS testing) and see how the scoring looks there.
Hope you get community feedback from other Saba users, and do let us know if you need a hand with testing! 😊
Hi Rick, were you able to find a solution for this problem? I'm experiencing the same problem with Saba, even though I downloaded the updated js file for SCORM and Saba.
Thanks,
Lisa
Try this ...
Policies Tab (Articulate 360 Courses only) Scroll down to the bottom of the panel and click Override inherited completion policy. Click Class is marked complete automatically when all activities are marked complete OR if no more content attempts are available. Click Save.
Hi Rick! Thank you for your prompt response. Where is the Policies tab? I haven't encountered this in Storyline yet. Or is it in Saba? (I'm not the Saba admin, so I'm not sure what the settings are in Saba; if this is something our admin needs to do in Saba, I can pass along the instructions to him.)
TIA for clarifying,
Lisa
Hi Lisa,
I can confirm it's not in Storyline - so touch base with your Saba admin and see if they can help you track it down!
OK. Thank you, Ashley!
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