Score on retake is not reflecting

May 04, 2020

Hello guys,
I have created a 10-item quiz in Storyline 360. If the learner fails the exam, s/he can take it again (only once). I've set the LMS reporting status to Passed/Failed. We want the item to be marked as "complete" even if the learner fails the exam. It's good if the learner fails the exam twice. The problem comes if the learner fails the first take and passes the retake. The score the shows on his/her learning history is the failed score (1st take). May I know how I can resolve this? We want the score in the last take to be recorded. I have attached the Storyline file here. Thanks in advance!

1 Reply
Ren Gomez

Hi Liezl, 

Thanks for reaching out! It sounds like your LMS is only recording the first attempt and is not taking any subsequent scores after that, correct?

This discussion may provide more insight into what you're experiencing:

If you'd like confirmation that this is the case or need help, feel free to connect with our support engineers, and they'd be happy to help test your file!

This discussion is closed. You can start a new discussion or contact Articulate Support.