Scorm Cloud restarts my course after I complete, close and restart

Hi there,

I was testing my SCORM 2004 course in SCORM Cloud and thought everything was going smoothy--it resumed fine in the middle of the course after I had closed and re-started and it completed fine when I closed at the last slide. But then when I reopened it, it took me to very first slide without asking me if I wanted to resume. When I closed it, SCORM Cloud now said that it was "incomplete."

Is there a setting somewhere I need to change so that once a course is complete, it stays complete?

3 Replies
Keari Eggers

The resume feature worked as expected until the course was marked complete. Launching a complete course resulted in all progress being lost and the completion status to be reset to "incomplete."

I did manage to fix the issue (at least in SCORM Cloud) by setting "Report status to LMS as: Complete/Incomplete" to "Report status to LMS as: Passed/Incomplete" in the publish settings.