SCORM issues

MobieTrain, our Mobile learning platform (application), offers the possibility to upload our SCORM zipfiles on the platform, so that all our employees can complete their E-learnings in the application itself. MobieTrain collects all data and then sends it to us for reporting purposes.

The problem we are experiencing is that the final score is currently not being transmitted.

MobieTrain indicates that there are several SCORM packages in circulation, but that they have taken the SCORM standards into account for the data setup. In this case, that would mean that our current SCORM packages partially deviate from them, which is why we currently do not receive the score when completing the E-learning in the app.

MobieTrain indicated that for the composition of the SCORM packages, we should contact our own supplier for SCORM. Therefore, I'm reaching out to the forum. 

The technical specifications provided by MobieTrain:

Consulting SCORM’s Run-Time Reference Guide we can see exactly what API call the course needs to make, in order to correctly report the score. These will vary depending on the SCORM version:

• SCORM 1.1: LMSSetValue('cmi.core.score.raw', '66')
• SCORM 1.2: LMSSetValue('cmi.core.score.raw', '66')
• SCORM 2004 2nd Ed.: SetValue('cmi.objectives.n.score.scaled', ‘66’)
• SCORM 2004 3rd Ed.: SetValue('cmi.objectives.n.score.scaled', ‘66’)
• SCORM 2004 4th Ed.: SetValue('cmi.objectives.n.score.scaled', ‘66’)

Is there something we can do in order to make this work? 

thank you for reading this :)