Screen recording

Hi, Anja.

What version of Storyline are you using?

For Storyline360, I found this article, it includes adding mouse cursors, visual effects, even mouse-click sounds. It might be of use for you:

Storyline 360: Working with Mouse Cursors

Hi Pete,

Thanks I will have a look at it. I was wondering why Storyline 2 and 360 have issues with some PC applications that the mouse disappears in the video after clicking somewhere in the application, and therefore step by step slides are not possible.

Hi Anja,

Have you tried recording other applications on your computer? It could be that this particular tool isn't allowing enough detail to be transferred to Storyline while recording. To test it out, look at recording something in your web browser (Internet Explorer provides more detail than Chrome) or a standard application like Word or Excel. 

If you still don't see the mouse clicks throughout, please let us know and we can help you troubleshoot further! 

Hello Ashley,

You are right, it is this particular application, others work. As we are developing this application, is there something I can mention  to our R&D department in order to work with Articulate?

Thanks for your quick reply :-)

Anja

Hi Anja, 

Since it's an application that's installed on your computer vs. something you're accessing from the web, you'll want to make sure Storyline and the app are running with the same security permissions and user profiles. So if you're logged in as an Admin, are both tools running as admins too? 

Also, is the application installed on the local machine or are you accessing it through a remote server? I'd suggest using a locally installed version of it for the best results.