Screen Recording - space before key names May 24, 2016 By P-Y Beaulieu Hi, I have encountered a small issue when doing screen recordings, and I was wondering whether it is a known issue and if there is a known fix. When inserting the screen recording, all the captions have a space before the key name. Examples: Press " Enter" , Type " Hello World", Click the " Save" button Anyone has encountered this before? Using the latest SL2 installment.
Leslie McKerchie Staff almost 8 years ago05/25/16 at 2:33 pm (UTC) Hi P-Y! Yes, this is an issue that has been reported to our QA Team for further review. I will update to include this thread so that they are aware of user impact and so that we can update this thread when applicable. The only 'workaround' listed is to manually remove the extra space.
Bill McKee 5 years ago04/09/19 at 2:29 pm (UTC) I am running Storyline 360 and I am also having this issue. Looks like it's been almost 3 years since reported. Any chance it will be fixed as it can amount to a lot of wasted production time?
Alyssa Gomez Staff 5 years ago04/09/19 at 7:54 pm (UTC) Hey, Bill. Thanks so much for bringing this up again. I'm seeing the same thing you're seeing in Storyline 360. Let me get this to my team to see how we can help. As soon as I know something more, I'll pass it along to you!
3 Replies
Hi P-Y!
Yes, this is an issue that has been reported to our QA Team for further review.
I will update to include this thread so that they are aware of user impact and so that we can update this thread when applicable.
The only 'workaround' listed is to manually remove the extra space.
I am running Storyline 360 and I am also having this issue. Looks like it's been almost 3 years since reported. Any chance it will be fixed as it can amount to a lot of wasted production time?
Hey, Bill. Thanks so much for bringing this up again. I'm seeing the same thing you're seeing in Storyline 360.
Let me get this to my team to see how we can help. As soon as I know something more, I'll pass it along to you!
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