I'm using the screen recording feature. Let's say my recording is about a minute long and about 15 seconds in I scroll down the screen. I save it as a video and add it to my project. When it's at the playhead it plays the video perfectly with correct timing. However, when I move it to the point on the timeline where I need to to be, it's like it completely removes the first 13 seconds and jumps straight to the scroll. I have not lengthened or shortened the video on the bar, just moved it to where it needs to start. It does this whether I manually move it to where it should be or use the Timing option. Why is this happening?
We are happy to help! I understand that you have a screen recording in your project and it sounds like when you start the video at the beginning, it plays as expected. If you move the playhead on the timeline, then it removes the first 13 seconds.
Are you finding the same behavior when previewing or publishing the course? Is it possible that you can record a Peek of this behavior?
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Hello Holly!
We are happy to help! I understand that you have a screen recording in your project and it sounds like when you start the video at the beginning, it plays as expected. If you move the playhead on the timeline, then it removes the first 13 seconds.
Are you finding the same behavior when previewing or publishing the course? Is it possible that you can record a Peek of this behavior?