Screencast and play audio file problem

Hello,

I've some problem with screencast and audio file and I've not find the solution.

We did a demo to simulate a software. Capture software screen with Storyline 2.

Then create slide with this video screencast and 3 or 4 audio file (speaker) to explain.

In preview everythings ok, but in published version, html5, slide 2 and 3 the first audio file doesn't play. The interaction has problems when you click on the active area, the image flick.

http://www.orangelearning.it/demo/EnelBO_161205_prototipo_3a/story_html5.html

In flash version the audio file works properly, but remains thi fastidious flick on the interactive page.

http://www.orangelearning.it/demo/EnelBO_161205_prototipo_3a/story.html

Any idea?

Thanks in advance for any tip you will give me

Massimiliano

 

 

 

 

 

12 Replies
Emily Ruby

Hi Massimiliano,

Sorry you are experiencing issues. When I click to the second slide, I do hear audio right away. However when the second text box animates, there is nothing. I also do not see any flickering, I am just getting the incorrect feedback layers popping up. Could you share the .story source file itself? I would like to take a look and see how it is behaving in preview.

Thanks!

Massimiliano Michetti

Hi Emily,

thanks for your help.

In every page there are more audio file.

When I say "flick" I intend that in the exercise part when you click on the active area there is a little movement like an image is not perfectly overlaid.

This behaviour is only on published file.

Massimiliano

Donna Parham

I am having this problem too. My audio and video play fine in Chrome on a PC, but on Firefox on my Mac I don't hear the audio.

I tried moving the audio farther down the timeline just 1/8 sec and now it works. Do I have to go through my file and do this for every audio file on a video slide, or is there another way to fix it?