Screencast and play audio file problem

Hi Massimiliano,

Sorry you are experiencing issues. When I click to the second slide, I do hear audio right away. However when the second text box animates, there is nothing. I also do not see any flickering, I am just getting the incorrect feedback layers popping up. Could you share the .story source file itself? I would like to take a look and see how it is behaving in preview.

Thanks!

Hi Emily,

thanks for your help.

In every page there are more audio file.

When I say "flick" I intend that in the exercise part when you click on the active area there is a little movement like an image is not perfectly overlaid.

This behaviour is only on published file.

Massimiliano

Thanks for the file Massimiliano.

I will take a look. Just to confirm, when you said Slide 2,3 the audio does not play, would this be slides 2.1 and 2.2?

No, slide 2.2, 2.3, 2.4, every slide with more than audio file inside

Hi Emily,

I apparently solved the audio problem. The first audio file in the timeline must not start at 0 sec, but a little bit after. I decide 0.30 sec and all audio work perfectly.

Now remains the problems with the "try mode" exercise.

Thanks for now

M

I am having this problem too. My audio and video play fine in Chrome on a PC, but on Firefox on my Mac I don't hear the audio.

I tried moving the audio farther down the timeline just 1/8 sec and now it works. Do I have to go through my file and do this for every audio file on a video slide, or is there another way to fix it?

Hi Donna, 

I think you have to make this on every audio file on a video slide. In my experience there isn't another way.

M

That's what it took. But I hope someone else knows a better way?

That's what it took. But I hope someone else knows a better way?

Hi Donna,

Could you share a copy of your .story file so that we can take a look at all the settings and what else is on the slides where audio doesn't play? 

If you scroll up under my first post on this thread you can see a small file I made from a couple of slides from the humongous original. (TEST)

Let me know what you find. Thank you!

Hey Donna,

Looks like you shared your zipped published output and the .story project file that you work on in the software prior to publishing would be more helpful to take a look :)