Forum Discussion
Scroll text and Accessibility
Hi,
We noticed today that JAWS reads scroll text a little bit weirdly. I have large amount of text in a scroll panel. When the tab key is applied on the scroll panel, the text is read out by JAWS. The weird thing is, it reads around 10 lines and restarts to read again. On the second read it reads completely.....
The client has come back that JAWS reads the scroll text twice...
What must be the issue?
Pls help.
Thanks
Great news, all! 🗞
Update 41 for Storyline 360 is live: We fixed the issue where scrolling panels weren't keyboard-accessible.
- Check out the release notes for more details.
- Follow these steps to see all the latest enhancements.
Thank you for bringing this forward!
Hi there Hassy! Thanks for letting us know about this problem you're having. I'm going to try and recreate it in a new file. First, can you help me with a couple of details?
- What version of Storyline are you using?
- Is the content hosted on a LMS or Web Server?
- What web browser did you use to test the content?
Hi Alyssa,
- We are using Storyline 3.
- We checked locally in the browser but the client checks from the web server.
- We used Chrome v63 to test the content.
Thanks
Hi Hassy,
Can you share a copy of this course with us? I'd like to see how much text you have in there to look at recreating.
You can share those items by clicking here and inserting them into a new discussion comment. Look for the Add Attachment button. Thanks!
Hi Ashley,
Pls find the output file attached here.
Any update on this pls?
Hi Hassy,
We'll need to see the .story file, which is the file prior to publishing. Can you share that with us here?
Hi Ashley,PFA the Sl file. I have just tried it separately in this file. But it is part of a bigger course.
Thanks
Hi Hassy,
Thanks for sharing your file and allowing us to take a look.
I published your file using Storyline 3 and uploaded the output to Tempshare for testing.
Our system requirements for Storyline 3 states:
Screen Reader
HTML5: JAWS 16 or later with Internet Explorer 10 or later, Google Chrome (latest version), Firefox (latest version)
Flash: JAWS 16 or later with Internet Explorer 11
I tested using Jaws 18 and Google Chrome Version 64.0.3282.186
The entire scrolling panel was read by JAWS. You can see my published output here.
Hi Leslie,
We checked your output. We checked using JAWS 2018 and in Chrome v 64.0.3282. We noticed that it read till "....but not long term output," then it went back up again and began to restart reading the entire thing again but this time it read completely.
