Scrolling lost in Web Objects on iPad

Sep 10, 2013

When embedding a PDF or a Web page as a Web Object, the html5 view in Pad is missing scroll bars, therefore limiting the view to the section that fits on the page.

Below are few links where you can see that. Compare the view on Desctop to the iPad to see what I mean.

Any suggestions?

HTML page as web object: http://www.sweetrush.com/misha/storyline/web_object8%20output/story_html5.html

PDF as Web Object: http://sweetrush.com/misha/storyline/resources_embed%20output/story_html5.html

Thank you

9 Replies

Adrian Dean
Staff

over 10 years ago09/11/13 at 7:01 am (UTC)

Hi Misha,

Sorry to hear about the issue. Would you mind submitting a Support Case so that we can take a closer look? Please make sure to include your links when doing so. If you could also upload a .story file as well, I would appreciate it.

Thanks,

-Adrian

Patrick Geiger

over 10 years ago11/11/13 at 10:10 am (UTC)

Hi Misha,

Did you ever find a workaround for this issue?

Thanks,
Patrick

Misha Milshtein
Author

over 10 years ago11/11/13 at 10:46 am (UTC)

unfortunately no

Blake Griffin

10 years ago03/03/14 at 10:30 am (UTC)

I am having the same issue... any suggestions from anyone?

Ashley Terwilliger-Pollard
Staff

10 years ago03/03/14 at 1:15 pm (UTC)

Hi Blake,

The original issue was specific to PDFs, is that the same behavior you're experiencing? I see that Misha's original case is still with our QA team.

Blake Griffin

10 years ago03/03/14 at 1:38 pm (UTC)

I have a course with two web objects on different slides. One has a PDF and the other has an HTML based web page. In both cases, I can't scroll in the web object on the iPad... Maybe I am doing something wrong? Any suggestions?

Ashley Terwilliger-Pollard
Staff

10 years ago03/04/14 at 12:23 pm (UTC)

Hi Blake,

For the PDF issue, that has been reported to our QA team and they're looking into it. I don't have a fix or a timeframe to offer at this point. For an HTML page, can you try using the two finger scrolling method described here? I know a number of users who have reported above that it's not intuitive to use two fingers, and that you don't necessarily know that it scrolls - so our team is looking into modifying that behavior as well, and it would help if you'd share your thoughts on the two finger scrolling in the form of a feature request.