storyline 2 published HTML5 content can not run on IIS 6.1
Dec 14, 2016
Hello Every One,
We have created a content and published as HTML5 (Mobile View) using storyline 2. When we open story_html5.html page on local computer in chrome browser, it works perfect.
But when we publish the same content on my IIS 6.1 web server and try to open using URL, it shows a blank screen. Plz see attachment for more details.
You can browse the course here. http://zing.dgtrail.com/SiteContent/story/mainstory/story_html5.html
I am really not sure what is the reason. I have already added "MIME" type of font woff.
Has anyone out there had this issue ? Any help would be greatly appreciated .
Many Many Thanks in Advance
Ashu
8 Replies
Hi Ashu,
Thanks for sharing a link to the course. When you upload it to your server are you able to include all the files/folders that are generated with the published output? You'll need to include them all and then you can point specifically to the story_html5.html file if you want to direct them to the HTML5 output.
If you think it's an issue with your server, you can also look at uploading the content to a site like Tempshare.articulate.com and that would allow you to test it in another environment as well.
Dear Ashley,
Many many thanks for your reply.
I tried to upload the package on Tempshare.articulate.com and found same problem there as well. You can see the link http://s3.amazonaws.com/tempshare-stage.storyline.articulate.com/sto_1b3vtj5d61frs1o3hckb166bjgm9/index.html
What do you think the possible reason? As per me, this package is not published correctly.
Do you have any guide line link to publish the package on IIS or How to publish the package to run successful on windows server.
Plz suggest
Thanks
Ashu
Hi Ashu!
I'm not familiar with the way that URL is displaying. Tempshare typically publishes to a story.html file - are you uploading to your webserver prior to sharing that link? Would you be able to share the .story file for me to test publishing?
Dear Leslie
Thanks for reply. Please find attachment .
I have created this package in Storyline 360 and when publish on Tempshare, it gave me below URL: http://s3.amazonaws.com/tempshare-stage.storyline.articulate.com/sto_1b4479ab5rkc186s1427spm1idk9/story.html .
You can see that in this URL also center frame is not working. I have attached package to you. plz help me on this.
Many Thanks
Ashu
Hi Ashu! Can you share the .story project file for me to take a look? I am seeing the same thing you are reporting, but I'd like to understand all the settings and what is happening on that slide as well. If you cannot share here in the forums, you can share privately here.
Dear Leslie McKerchie
The file has been uploaded on the given link. Kindly help me to find out issue.
Many Thanks in Advance
Ashu
Thanks Ashu! I've received your case and will download and take a look.
Hi Ashu - Just wanted to make note of your case here for reference (00979507). I responded to your case.
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