I'm having a rather frustrating problem with the scrolling panel function with Storyline 3. When I create the panel, add text in a text box through the SL3 and then preview it, they work as expected, however, when I publish the course the end of the text within the panel stops about a third of the way down the panel (see the attached screen print). Can anyone help and/or make a suggestion of how I might resolve this problem?
Could you share a copy of your .story file here with us? Also where are you testing the published output? If you've been testing it locally I'd also want to make sure you test in the intended environment as testing it locally can cause you to encounter security restrictions from your browsers.
Thank you for your response and I've attached a copy of the project (I've opened the normally hidden menu to help you navigate around it a little easier). Additionally, I'm testing the output on a locally held version Internet Explorer. The project would be housed locally on our company's internal SharePoint site so would use the same version of IE to work from (I think!).
Thanks Leslie. There doesn't appear to be a specific slide rather just all of those with scrolling panels, therefore, it is probably best to look at the first one in the menu list (Remote Working Policy). Also, our corporate web browser is Internet Explorer 11 (11.0.45 is my current version).
That does now work for me via the link but not when I change the publishing setting locally, republish and run it again on my machine.
We have recently had Flash removed corporately which has lead to this issue but I was hoping that running through HTLM5 would solve that issue. But it now seems that that format leads to this problem within the scrolling panel. Can you think of any other way around the problem?
Are you getting a cached version on your machine? Please be sure that you upload it to the intended environment. When you view a Storyline 3 course on your local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that can cause various features of the course to fail. To test your published content and share it with others, it's best to upload it to a web server or LMS. See this article for details.
IE's performance with HTML5 content has to be taken into account here as well. You can use sites such as HTML5test.com to see how different browsers handle such content. I know IE 11 scores 312/555 for me vs 510/555 for Chrome :)
12 Replies
Hi John,
Could you share a copy of your .story file here with us? Also where are you testing the published output? If you've been testing it locally I'd also want to make sure you test in the intended environment as testing it locally can cause you to encounter security restrictions from your browsers.
Hi Ashley,
Thank you for your response and I've attached a copy of the project (I've opened the normally hidden menu to help you navigate around it a little easier). Additionally, I'm testing the output on a locally held version Internet Explorer. The project would be housed locally on our company's internal SharePoint site so would use the same version of IE to work from (I think!).
Thanks again for your help so far,
John
Hi John!
Thank you for sharing your file and allowing us to take a look.
Are you experiencing the same issue with my course published here?
Hi Lesley,
Sadly I'm still experiencing the same problem when I run the version via the link above.
Thanks,
John
Sorry about my typo Leslie!!
No worries John - What slide should I focus on and what browsers are you experiencing the issue in? I'll be sure to take another look.
Thanks Leslie. There doesn't appear to be a specific slide rather just all of those with scrolling panels, therefore, it is probably best to look at the first one in the menu list (Remote Working Policy). Also, our corporate web browser is Internet Explorer 11 (11.0.45 is my current version).
Thanks,
John
Perfect. I'll take a look.
How does this one look John?
I swapped publishing from HTML5/Flash to Flash/HTML5.
Hi Leslie,
That does now work for me via the link but not when I change the publishing setting locally, republish and run it again on my machine.
We have recently had Flash removed corporately which has lead to this issue but I was hoping that running through HTLM5 would solve that issue. But it now seems that that format leads to this problem within the scrolling panel. Can you think of any other way around the problem?
Thanks again for all your help so far,
John
Hi John! Glad that is working better for you.
Are you getting a cached version on your machine? Please be sure that you upload it to the intended environment. When you view a Storyline 3 course on your local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that can cause various features of the course to fail. To test your published content and share it with others, it's best to upload it to a web server or LMS. See this article for details.
IE's performance with HTML5 content has to be taken into account here as well. You can use sites such as HTML5test.com to see how different browsers handle such content. I know IE 11 scores 312/555 for me vs 510/555 for Chrome :)
Hi Leslie,
Thank you for the advice above and all your help.
Thanks,
John
This discussion is closed. You can start a new discussion or contact Articulate Support.