Seekbar wont refresh slide

Hello Lynn,

This is a known issue that has been reported to our QA team for review. When there is a fix available, I will share it here. We did find a workaround where you can add an entrance animation to the first text boxes to appear at .10 of a second. 

Thanks. Can you just clarify exactly what you mean by the entrance animation? Do you mean simply putting a fade-in on all items at the start of the timeline?

Lynn,

The items that are on the timeline to start, the first lot that fades out, add in an entrance animation of the shortest duration. You can use a fade in or any other animation. This has worked with other files we have tested. 

Yes, that has worked when using the replay control, thankfully. Unfortunately it doesn't work when directly using the scrollbar (which my clients keep doing) but it will have to do in the meantime. I'll certainly appreciate hearing when this one is resolved. Thank you.

I will let you know when a fix is in place :)

Thanks. I think I'm going to have to re-edit and break down the 30 videos. Clients are not happy :(

Hi, I thought you might be interested in another work-around to the fact that the scrollbar still exhibits the same problem even when the replay button works. I have simply removed the scrollbar and inserted my own player controls (the video controls are also deactivated with a transparent shape over the top.) That way the client doesn't get confused by the scrollbar not working.

Thanks for sharing Lynn!

Is the seekbar issue fixed yet? I am dealing with the refresh button issue, so thankfully I came across this thread. 

Hi Jonathan! This issue was addressed in Storyline 2 Update 5.

We just plugged in version 5 a few weeks ago. Seems that I won't be able to utilize the refresh button if I don't reset the slide to its initial state each time? 

Hi Jonathan!

The behavior of the Rewind button is determined by the “When revisiting” property for each slide. See this article for details.