Server Requirements for HTML5 Output?

May 30, 2013

Good morning!

Yesterday I spent a good deal of time working with someone at Articulate testing one of my courses. I was experiencing some strange results in HTML5 on my iPad. End result was his publishing and hosting on Articulate server and it worked fine.

So my question is whether or not there are server requirements for HTML5 output to function properly? 



4 Replies
Peter Anderson

Hey Nick, 

It's my understanding that no special requirements need to be in place to serve HTML5 content; the browser is the biggest difference maker. 

In your testing, did you consistently use the same browser from the same location (in case of a firewall or something)? 

HTML5Test is a great site to learn more about your particular browser of choice and its compatibility with HTML5. 

Also hopeful that someone with superior tech knowledge might jump in for some good old fashioned schooling

Nick Elkins

Thanks, Peter,

Yes, I used mobile safari for my iPad 3 with IOS 6.1.3. And I'm also publishing from the new Storyline update.

Because of my client's requirement, we don't use anything other than mobile safari for testing on the iPad.

i can't think of anything else that would cause this problem than the server, but don't understand how it could. Thanks!

Ashley Terwilliger-Pollard

Hi Roger, 

This thread is a bit older, so first we'd want to know if you were using Storyline 1 or Storyline 2? Also, what type of browser/environment are you testing it within? You'll want to first make sure that you publish locally and than test within the intended environment, and that it's one of the supported browsers here. 

If you're still having difficulty, that second article includes some other web servers that you could look at uploading your course within for testing purposes to help narrow down where the issue is. 

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