When I try to add a character into my slide, it shows up cropped and I can not change the size of the cropping without distorting the character size ratio. Please help.
Hi, are you able to provide some more details? Are you using Articulate 360 and bringing in one of the characters from the character library?
I can't think of a reason for an Articulate 360 character to crop when inserted.
Have you tried opening a new project and seeing if you still have the same issues?
If you're able to upload your story I can take a look - if it's confidential, then you can use the Articulate Support upload area and they can take a look.
2 Replies
Hi, are you able to provide some more details? Are you using Articulate 360 and bringing in one of the characters from the character library?
I can't think of a reason for an Articulate 360 character to crop when inserted.
Have you tried opening a new project and seeing if you still have the same issues?
If you're able to upload your story I can take a look - if it's confidential, then you can use the Articulate Support upload area and they can take a look.
Hi Saeyoung,
We've heard a few reports of cropped characters in Articulate 360 but they were able to resolve in one of a couple of ways:
Let me know if that helps!
This discussion is closed. You can start a new discussion or contact Articulate Support.