Hi, Box -- Thanks for reaching out and sorry for your troubles! And hmmmn, you're right -- everything does appear to be in order but it's not functioning as intended, so I'd like to recommend that you reach out to our support team via this form for additional investigation. If you are able to share your case number, we will gladly follow along!
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Hi, Box -- Thanks for reaching out and sorry for your troubles! And hmmmn, you're right -- everything does appear to be in order but it's not functioning as intended, so I'd like to recommend that you reach out to our support team via this form for additional investigation. If you are able to share your case number, we will gladly follow along!
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