A weird one but new issue since the most recent update. If I try to save a new project when I click Save As if the file name is longer than 6 characters it doesnt allow me to save. Pressing enter does nothing clicking save does nothing until I shorten it 6 characters then it accepts and lets me press enter.
Are you trying to save your file in a folder that's within a folder that's within another folder and so on? There is a limit of about 250 characters for the full folder path, including the filename (but not the file extension).
Just to add more details regarding this, you might be encountering a limitation of the Windows environment, and not of Storyline 360.
Microsoft Windows has a MAX_PATH limit of ~256 characters. If the length of the path and filename combined exceed ~256 characters you will be able to see the path/files via the Windows Explorer, but may not be able to delete/move/rename these paths/files.
Try saving your project file to your Desktop or My Documents folder to see if this helps!
2 Replies
Are you trying to save your file in a folder that's within a folder that's within another folder and so on? There is a limit of about 250 characters for the full folder path, including the filename (but not the file extension).
Hello Akil,
Looks like Steve's on top of your inquiry!
Just to add more details regarding this, you might be encountering a limitation of the Windows environment, and not of Storyline 360.
Microsoft Windows has a MAX_PATH limit of ~256 characters. If the length of the path and filename combined exceed ~256 characters you will be able to see the path/files via the Windows Explorer, but may not be able to delete/move/rename these paths/files.
Try saving your project file to your Desktop or My Documents folder to see if this helps!
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