I start off with a graded question slide that has a picture about 900 width. I only have room for 500 width on the slide. When I preview, the picture is 500 wide and a little small so I add zoom photo. Now when I preview, the picture starts off about 100 wide. The zoom seems to work, but I don't want the picture to start off super tiny.
As soon as I remove zoom photo, the slide displays normally. Add zoom back in and the picture gets tiny again.
Don't use the insert picture from form view. Instead, go to slide view and insert picture. Then position it where you want. Add the zoom.
When using form view, it uses the master form with the image in the top left. By using slide view, you have a freeform stage where you have more control over the size/position to start.
I thought I had been inserting pictures from slide view but I went back this morning, made sure I was in slide view, and got a couple slides to work. Then I had some meetings. Came back a few hours later and did another one from slide view. On preview, that slide had the tiny image in the upper left. Then I previewed the slides I had working this morning and the images on those slides were once again tiny and upper left. Is there a ghost in my Articulate 360?
Edit - After closing and restarting SL 360, all worked as expected.
Thanks, James for keeping us updated. I hate that this keeps happening to you though, so I'd like to connect you with our Support Team to do some additional troubleshooting. I'm happy to open the case for you - let me know!
Yes, please do set me up with support. We actually have a more pressing issue where hotspots and shapes with mouseover triggers aren't loading fully (we think) and we have to relaunch a course to get the associated triggers working.
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Don't use the insert picture from form view. Instead, go to slide view and insert picture. Then position it where you want. Add the zoom.
When using form view, it uses the master form with the image in the top left. By using slide view, you have a freeform stage where you have more control over the size/position to start.
Thanks Tom,
I thought I had been inserting pictures from slide view but I went back this morning, made sure I was in slide view, and got a couple slides to work. Then I had some meetings. Came back a few hours later and did another one from slide view. On preview, that slide had the tiny image in the upper left. Then I previewed the slides I had working this morning and the images on those slides were once again tiny and upper left. Is there a ghost in my Articulate 360?
Edit - After closing and restarting SL 360, all worked as expected.
Hi James,
Thanks for coming back to let us know you sorted things out by restarting Storyline. Be sure to let us know if the problem pops up again!
The same thing happened again. Closing Storyline 360 and restarting was the solution again.
Thanks, James for keeping us updated. I hate that this keeps happening to you though, so I'd like to connect you with our Support Team to do some additional troubleshooting. I'm happy to open the case for you - let me know!
Yes, please do set me up with support. We actually have a more pressing issue where hotspots and shapes with mouseover triggers aren't loading fully (we think) and we have to relaunch a course to get the associated triggers working.
On it, James! Keep your eyes peeled for an email confirmation and the team will get you squared away.
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