SL 360 Freeze Up

Feb 28, 2018

I'm getting reports from the field that Storyline freezes when beginning the quiz.

I've no other information and can't reproduce this myself.

Anyone have a similar issue?

1 Reply
Joe Dey

Sam, there could be a number of reasons for this.  There is a Suspend data Limit to consider which when publishing to Scorm 1.2 is not very big.  Once the limit is reached this can cause problems reporting the learners progress to the LMS and loading pages etc.  Courses tend to freeze when this happens.  Check your LMS to see which other SCORM formats you can publish to, maybe Tin Can or version 2004 Ed 3. Graphics, text, shapes, animations, fonts, interactions states etc. all add to the Suspend Data limit and should be considered when designing your slides.

This discussion is closed. You can start a new discussion or contact Articulate Support.