SL1 to SL2 - drag drop

Hello Sebastjan!

Please make sure you are working locally as described here. You may want to try and repair Storyline and re upgrade the file.

You could also share the file here if you would like us to take a look.

hi,

all project files are on my computer (not on network or cloud). I have just updated to the latest SL2 build.

Attached please find my project. Issues that I am having are:

- balls on slide 1 resets when wrong answer is given, they don't on slide 2

- swf version of export: slide 1 balls snap into places, slide 2 - they don't. HTML5 works fine

thanks for your help :)

s.

Hello Sebastjan!

I tested your file, and the balls on slide 2 are snapping back when the wrong answer is given. Can you test the published output here to see if you see the same behavior?

Hi,

we have two problems here:

- HTML5 version - balls doesnt reset back to original position when wrong answer is given (on slide 2 - html5 output). Works fine on SWF version

- swf version (slide 2) - balls dont snap onto dropped place. Snapping works on slide 1. Snapping works fine on html5 version

Maybe I should do a screener? Is that service still operational?

s.

Hello Sebastjan!

I re published the file and I am still unable to see the issues from my end. But the Flash and HTML5 output seem to be working as designed. You may want to try and Follow the steps here if you continue to have issues with the file.

SL1 drag drop projects that are imported/opened in SL2 - only two dragable objects per slide are converted properly (they get the "drag return" status).. is there are more then 2 dragable objects on slide, the objects get the "snap to center/tile/.." status and export doesnt work..

at least in my situation..

Thanks for the update Sebastjan.

Have you tried running the repair on your Storyline?

yes.. as well as sending story project to a friend.. same result.

Do you have the file to share? 

you can review the above attached red_blue story. As you will see - on the first (2 objects) slide (right click on ball / drag and drop is set to "drag return") while on the second slide (4 objects)  objects have drag and drop set to "snap to center" and "drag return" is not even an option.both slides were created in SL1 and then opened in SL2. Can also send you my real working file - but will not attach it as attachment on the forum (per client policy)

Hello Sebastjan,

Unfortunately I was not able to recreate the issue with the file you attached above. The drag and drop did work as expected. The output was shared in an earlier post.

If you would like to share your file privately, you can do that here.

ok done

Hi Sebastjan,

Thanks for sending along your file. Emily is off today, but if you'd like to share your case number here we're happy to check in on the status. 

Hi Ashley,

sure - case number is 00447768

tnx

Hi Sebastjan,

Thanks - it looks like Emily did reply yesterday. You'll want to check your junk/spam folder for an email from Support@articulate.com if you did not receive it. And I can have it resent to you as well - as she shared:

Thank you for sharing your file. I was able to get this to work when upgrading from SL1 to SL2 with your file. I reduced it to only one slide to do a test. I also created my own drag and drop file and was able to upgrade as well. 
Can you test the attached file? 
You may want to try importing your file into a new file and see if this corrects the issue. https://community.articulate.com/series/4/articles/importing-slides-from-other-articulate-storyline-projects 

With attachments of your files included, which based on your comment about sharing privately I don't want to post here.

hi,

I got Emily mail yesterday, did check it.. it seems that she recreated the slide - and it does work. But - I already made 30 slides in SL1 and just wanted to export them with SL2 - so recreating the slides was not a preferred option. When I opened the SL1 project in SL2 - I noticed (after few hours of "wondering why this isnt working" that status on 2 button and 4 button slides were different and I could not repair the 4 button slides.. They say picture is a 1000 words - therefore I am attaching the picture of my problem.

Problem was eventually resolved by recreating all 3 and 4 button slides - so as far as I am concerned this case can be closed.

Thanks Sebastjan, and I'm not entirely certain what Emily did - although I'll share this with her tomorrow and I'm sure she'll pop back in to offer any additional information if needed. Even though you've got it resolved - always good to have any extra information! 

Thanks for sharing Sebastjan!

Glad you got your file to work properly.

If there is any additional information you needed to share, you can just reply to the email I sent!