SL3 Zoom Region Problem

Aug 04, 2017

Hi Guys,

I'm having a problem with the zoom region in Storyline 3. When I drag the seekbar forwards/backwards (uploaded in an LMS), it gets stuck where the zoom region is. How can solve this issue?

Thanks a lot! Cheers!

15 Replies
Ali Goulet

Hey Mark!

So sorry you're hitting that. As Leslie mentioned, there's an issue on our radar that sounds very similar to what you're running into.

To confirm, would you mind sharing your .story project file here so I can take a look? You can add it right to a comment using the "Add Attachment" feature.

Thanks for letting us know about this!

Ali Goulet

Hey Andrew! 

Thanks so much for sharing your file with me. I was able to confirm that this is the issue we're working through in Storyline 3, and I've added your experience to our report.

Depending on priority and risk, some bugs can be fixed quickly, while others take longer to resolve. Here's more information on how we identify and tackle bugs.

I’ll let you know as soon as we have an update on this issue! Thanks again, and I’m sorry if it’s slowing you down.

Alyssa Gomez

Hey folks! I'm excited to let you know that we just released update 3 for Storyline 3! It includes new features and fixes - check them all out here.

One of the fixes addresses an issue where a slide with a Zoom Region gets stuck in the zoomed state when reviewing using the seekbar.

Here’s where you can download and install the latest version of Storyline 3. Let me know how you make out!

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