Slide navigation not functioning in Storyline2

I have one slide only where no navigation works.  The player next and previous buttons don't work and neither do any custom navigation buttons.  Once I'm on the slide, I can't get out of it.  There are no conflicting player triggers.  And its only happening on this one slide.  I've checked the player navigation settings and its set to 'Free'.  I've created a new slide and moved all the content to the new slide.  No luck.  Very frustrating and confusing.  

14 Replies
Ben Krupa

I have a similar issue. I'll attach the story file. On each slide numbered 1.5 thru 1.14 the Main Menu button should take the user back to slide 1.4. This only works if the user hasn't clicked on any other button on the slide. For example, if you click on the "What is it?" button, a new layer appears. When you go back to the base layer, the Main Menu button no longer functions. It all functions properly when I preview it but when published it doesn't work.