Slow Preview

Hi there Esther,

I'd be glad to take a closer look at the file for you! If the bullets animate correctly on my end, it very well could be due to the difference in our machines.

Would you mind sending the file to me in a new reply here? Also, be sure to let me know which version of Storyline you're using.

Hi Alyssa,

I am having a similar problem. I'm curious if you found any insights into this. The same thing is also happening for me when I view the course after it has been posted to my organization's LMS. For me, the sound and animations are slow and out of sync. But for other people, they run fine. This seems to imply it is my computer?

Thanks!

Anne

Hi Anne,

If it's only happening on one machine, I'd look into what's different/unique about that machine. Are you using a different browser or version than anyone else? What about any various add-ins or other programs running in the background that could be impacting this? 

If you can share what version of Storyline you're using, I can include the viewing requirements for the supported browsers/versions to use. 

Hi Ashley,

Thanks! I am using the most recent version (We have an Articulate 360 Subscription).

I am publishing to HTML5 only.

Here is my system setup:
Windows 10
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I am working at home with an Xfinity wifi Internet connection. Could that be affecting things?

Thanks,
Anne

Processor is Intel(R) Cor(TM) i5-421OU CPU @1.70GHz 2.40GHz

Installed RAM: 16.0 GB

Thanks, Anne. It looks like you meant to share an image here with me? Responding via email doesn't allow for the attachments or images to appear here so you'd need to visit this discussion to upload it.

In the meantime, you'll find the supported browsers and system requirements for Storyline 360 outlined here. You'll want to make sure you're using one of those browsers and that it's the latest update.