SOS! Somebody HELP!

Apr 28, 2017

Hello Heros,

I have been working on a very huge project for months now in SL2 and I am currently synchronising the voice over (Module 12 of 16). I worked on this project on 27/04/2017 and on 28/04/2017 I opened it to continue my synchronisation and i got this error message

This project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of storyline.

Please how can i get it opened? It is really urgent

6 Replies
Alyssa Gomez

Oh no! That's never a good message to see. Here's a quick Peek at how to find your temp files on Windows. 

  1. Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
  2. Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
  3. Change the file extension of the copy on your desktop from *.tmp to *.story.
  4. Double-click the file to open it in Storyline. 

File corruption can happen, even in the best software, and even if you’re following all the recommended best practices. To be ready if it happens, follow these tips

This discussion is closed. You can start a new discussion or contact Articulate Support.