sound only works if not linking to another slide

Aug 23, 2021

HI, this is my first project on Articulate.  Going well, but one thing I'm struggling with, is that I wanted to add a "click" sound to the tabs on my main menu page, so that when the user clicks on them with their mouse they go to the corresponding areas in the lesson.  My problem is that the sound only works when the tab is not attached to another slide - when not attached, the sound plays fine in preview.  I just have the sound built in as a trigger.


10 Replies
Maria Costa-Stienstra

Hi, Joe, and welcome to E-Learning Heroes! ✨

Thank you for reaching out!

Without looking at your .story file, my initial thought would be to check the order of triggers. Since you have two triggers when the user clicks the tab (one for the sound and one that sends them to another slide), you want the sound to be the one happening first. 

If this is not the case, are you able to share your .story file either publicly here or privately through a support case so we can see what's going on?

Joe Moorman

Hmmm....didn't work.  I have both a text box and shape for each category that I'm wanting the "click" sound to work, and have checked them all to make the "click" the first triggers - still no sound when jumping to next slides.  The slide I"m trying to fix is 1.5 Objectives.  THanks!  (still working on the rest of it)


Joe Moorman

that did work and can be my backup plan, but prefer not to use if possible for two reasons:  one, it should work in the other slide and it's frustrating me I can't get it to work, haha, but two, the slides they link to have images that "fade" vs "appear" to soften the eLearning slide transitions, which makes the "click" obviously happen in the following slide vs. the one with the button.  I like your thinking outside the box though, cool.  The clicks aren't vital to the lesson so it's not the end of the world, just bugging me I can' t figure it out.

Joe Moorman

HI, as an update, it was pointed out to me that the sound works if the slide is previewed by itself, just not when the full project is previewed, so it's looking like I"ll need to do as you suggest, and just add the sound to the following set of slides.  I had hoped to not have to do that, but even with the sound file as first in the trigger list, it still is not working. Thanks again


Phil Mayor

To make the audio play before you jump slides you need to be creative and the object you click has to either show a layer with the audio on or play the audio, then you need a trigger to jump to a slide when the media completes.

If it is a menu with lots of links to different slides you could first set the value of a variable and the play the audio/show layer and then jump when media completes to each slide based off of a condition, simple to do.

Joe Moorman

Thanks, clever.

I noticed one drawback of putting the sound on to the proceeding slides, was that if someone returns to the slide clicking previous from a later slide, or accesses it straight from the menu, it still plays the sound despite not clicking on an image.

Thanks for that, I knew there would have to be a way this could be done