Stage and Published - things look different - Storyline 2

Hi Rob,

The link you shared just spins and spins for me in Chrome - I can't seem to open it? Can you share a copy of your .story file here so that we could take a look? 

Sure - here you go.

Here are 2 zoomed screenshots so you really see what im talking about.

The Red Line I added after the screenshot for reference.

Here is a screenshot when on the state:

Now here is a screenshot when its published.

Hi Rob,

The solution is ... don't pixel peep ;-) (just kidding!)

I've noticed similar "not WYSIWYG" quirks as well, including italicized text shifting position vertically and things like this:

Bugs I would assume

Hi Rob,

Thanks for sharing the file and the screenshots - I took a look and published it myself - and left both your screenshots in. Can you take a look at my version here? 

Ken, for your issue - do you only see the change with text entry fields?

The only times I recall seeing this behavior has been text entry fields ... and in various story files.

Hi Ken,

I'm trying to replicate this behavior - and I've made my text larger and smaller, but it stays as is in preview and publish. Are you possibly zoomed in on your slide or using a different DPI setting on your system? Since you mentioned it happens on every file - can you confirm that you're using local project files as detailed here. 

Hi Ashley - I was able to see your published version.
Do you see the issue that I'm describing?

I have attached a test story file as well so you can see what I am describing.
You will see on the stage - everything looks great, but once published - things are off.

I remember this issue being very apparent in Storyline 1 - but have not really noticed it until now in SL2.

It's not possible (to the best of my knowledge) to "zoom" when previewing a slide/story ??

As for system DPI ...

There is no issue with when editing a slide, regardless of zoom setting. It's when previewing/publishing it shows up ... it doesn't kill the story or anything catastrophic but is annoying and certainly not WYSIWG.

Ken - as far as your issue - are you use a non standard font?  I remember seeing some issue w/ OTF fonts and variables having issues.

Is Arial a "non-standard" font? EVERY font in my SL list is a TrueType ... none are denoted "OTF"?

 Unlike MS Word where the opposite is true ??

Ken,

I'm testing a similar set up - and I used a few different fonts, and each time it stayed the same size during preview - I recorded a quick video to show you how it appears for me, so if your is behaving differently as you said it may help to see a sample .story file. Also, since you mentioned this occurs on every file, it could be something as simple as a repair. 

Hi Rob,

Thanks - I didn't notice the change in your output when I published, but again I didn't zoom into the pixel level that you did. Are you adjusting any of the published quality settings or looked into that? Storyline does work to optimize output by conducting compression to images, videos, etc. 

You do not need to zoom in to see the difference.

Take a screen shot of the stage - then publish it - and take a screen shot - and flip them like in the initial story file I sent - you will see the difference.

Look at the Header text, the bullet text, and the bullets.  
Better yet - view the published on a desktop - then use the HTML 5 version - you can noticed the difference that way as well.

I have the settings set to custom - and everything at MAX.

Hi Rob,

I apologize if I was not clear, when doing those steps trying to replicate your set up, I did not see a difference. I see it within the images you shared but  I also don't have a link of your published output where it's hosted to compare testing too. 

Lastly, when viewing published output you'll want to test within the intended environment as described here. Testing publishing content locally could cause odd behavior - and the Flash vs. HTML5 content may also appear a bit differently. 

Hi

I noticed similar behavior when I was previewing opposed to the stage.  In my case, the text had a shadow on it that didn't display as prominent on the stage.  When previewing it, the shadow made the text look terrible.  I must have accidentally enabled the shadow around the text and didn't realize it.  In your case, could it be something similar where you have some text formatting applied that isn't immediately obvious when looking at it on the stage?   

Thanks Victor for sharing that here, and I'm glad you were able to solve it on your files and hope that helps others who may run across it.