State Error

May 21, 2018

Hello!

I am having an issue with my States. I am VERY new to Articulate, so maybe I am just not understanding it properly.

 

I have a Call Out object. I created a Normal State (which has an image) and a Selected state (which has text). Basically, I want the viewer to first see the image and then click it to reveal the text associated with that image, but not show the image anymore. When I preview or publish, I click on the object and it shows BOTH states at the same time. So it has the image and the text (this looks bad). I don't understand what I'm doing wrong. Can someone help me please? :)

14 Replies
Alyssa Gomez

Hey Kathryn! 

Happy to help you here. The selected state is additive on top of the normal state, so you'll see both states at the same time. However, there's an easy way to get around it! 

First, can you tell me how you added the red credit card image to the caption? It's not grouped, and I'm trying to figure out how to remove it. You've stumped me! 🙃

Empathy HelpDesk

Hey Alyssa!

I just put it in there, like I said I'm very new to all of this! Not sure how I got the red credit card to start acting like a group with the thought bubble.

Oh, so it is supposed to do that? I thought for sure that it wasn't supposed to be additive! If it is supposed to be, can I just add a white fill to the Selected state? Would that solve the problem, do you think?

Thanks for the response!

Alyssa Gomez

Hey Kathryn,

I did some more playing around with it, and I think I've got it! 

I saw that you added the red credit card to the caption's "Normal" state. To create the "Selected" state, I cut all objects from the state, then pasted only the caption back in. Now it's working correctly!

Have a look at this updated version of your file. 

Empathy HelpDesk

Hey Alyssa,

I don't understand. I never added anything into the object in the Selected State. In mine, there is nothing to cut out. I never put anything in there.

I tried doing what you said and it doesn't even let me select inside the bubble to try to cut the nonexistent thing out.

Can you explain what you did?

-Kathryn

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