Thanks to this forum, I found a simple solution to a timer where I have a 1 frame layer that loops and decreases a timer variable.
The issue is once I set the timer variable to a dial (360 degrees), it stops working on Safari and Google Chrome on my iPhone), while being functional on my PC.
Please have a look at my story - to start the timer, click on the top button of the stopwatch.
Thank you! I ended up creating a new layer which has a 60 second video clip of the timer. When the scene loads, it determines if the user is having an issue with the timer based on the counter variable. If it does not increment, I show the video layer, and have a trigger to wait for the end of the movie.
3 Replies
Hello there, Clay!
Thank you for sharing a sample with us. This behavior matches an open issue in Storyline, where:
I'm sorry I don't have a workaround as of yet, but I'll share this example in our report so we can notify you of any changes!
Thank you! I ended up creating a new layer which has a 60 second video clip of the timer. When the scene loads, it determines if the user is having an issue with the timer based on the counter variable. If it does not increment, I show the video layer, and have a trigger to wait for the end of the movie.
Hello Clay, and thank you for sharing that workaround!
I'm happy to return with an update for you—we've fixed the issue where:
Be sure to install the latest Storyline 360 update (Build 3.50.24668.0) to take advantage of all the recent features and fixes.
If this happens again, please let us know! Or you can work directly with our support engineers here.