Sorry we missed your post Friday - but I just took a look at this, and I saw the behavior you were describing for all buttons except the third one. That one seemed to work normally? Is there anything different about how you set up the triggers for the layer and audio on that button?? It may help if you're able to share that .story file as a sample so that we could take a look at what's happening and do some testing associated with it.
Thanks Andrey for the file - and I'm glad Emily was able to replicate it. Maybe I clicked it too soon on the third button - but it's always good for us to get a look at the file!
That is correct Andrey, this issue is still in the hands of our QA Team and was not a part of Update 5. All of the details for this update can be found here.
Correct, this issue was not one of the items fixed in Update 8 of Storyline 2. It still is in the hands of our QA team and I unfortunately do not have an update to share.
8 Replies
Hi Andrey,
Sorry we missed your post Friday - but I just took a look at this, and I saw the behavior you were describing for all buttons except the third one. That one seemed to work normally? Is there anything different about how you set up the triggers for the layer and audio on that button?? It may help if you're able to share that .story file as a sample so that we could take a look at what's happening and do some testing associated with it.
Hi Ashley!
Thank you for your reply!
Button 3 has the same issue for me, it works exact the buttons 1 and 2.
Attached the source file for you to take a look.
Have a great day!
Hello Andrey!
I took a look at the file and I am able to replicate the issue with all three buttons, as well as in a new Storyline 2 file.
I have reported this to the QA team for review.
I will post back here with any updates or suggestions for workarounds.
Thanks Andrey for the file - and I'm glad Emily was able to replicate it. Maybe I clicked it too soon on the third button - but it's always good for us to get a look at the file!
Hi there!
It looks like this issue has not been fixed in Storyline 2 Update 5.
Thanks.
That is correct Andrey, this issue is still in the hands of our QA Team and was not a part of Update 5. All of the details for this update can be found here.
Hi there!
Looks like this issue has not been addressed in Update 8. Could you please confirm?
Thank you!
Hi Andrey,
Correct, this issue was not one of the items fixed in Update 8 of Storyline 2. It still is in the hands of our QA team and I unfortunately do not have an update to share.
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