story_html5.html: Uncaught (in promise) DOMException: The play() request was interrupted by a call to pause().

Aug 30, 2016


I encountered a javascript error when playing a video and I just want to share how I fixed it inside Storyline.

(see attachment #4)
I am using Chrome (Developer Tool) in testing the Articulate Storyline published file.

Getting error when video is set to:
Play Video : Automatically

Set the video to:
- Play Video: From trigger
- Add a Cue point at 0.05s
- Add a Trigger to Play Media When the timeline reaches Cue point #1 (0.5s)

Hope this helps.

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