1 Reply
Crystal Horn

Hi Lissbeth,

Welcome to Heroes! I’m sorry you’re having problems opening Storyline 1. This article may be able help you repair Storyline.  Follow those steps listed to repair. If those steps are not successful, please see the link at the bottom of the article for further information.

If this solution doesn’t solve the launching issue, you can submit a case for free to our Technical Support staff for further assistance.

Have you installed our latest version, Update 8? You may also want to try this solution, if you haven’t already.

Let us know how you make out!