Storyline 2 - Bugs in Text Entry

Hi everyone!

I'm a student and unfortunately have to use in storyline 2 only.
I have some problem when I use in Text Entry.

I have a trigger that show layer when the user click outside the text-box.

When I check it in preview everything great, but when I publish and try to write the layer going up, so I cant write nothing. I checked the location of the text-entry, but it the first object (so I cant click on something else...)

somebody know why its hapend and what can I do?

Thanks A lot!

1 Reply
Katie Riggio

Hi there, Sigal. Sorry you've come across this!

I see my teammate, Alyssa, shared next steps on your other discussion here. Just want to share that if you're unable to share your .story file publicly, that's ok! To best advise, let me confirm a few details: 

  • What Storyline 2 update are you using? You can find this detail by clicking on the Help tab, then About Storyline.
  • Did you publish the course for Web, LMS, or something else?

As always, you're welcome to work closely with one of our Support Engineers. Click here to start a case with the team! 😀