Storyline 2 Deactivation Issue

Aug 01, 2018

Hi ,

I need to deactivate Storyline 2 on a system which was activated with a users login who is no longer with my organization. 

Please advise on how I can do so as I need to install Storyline 2 on another system.

Thank you,

 

1 Reply
Joseph Jani

HI Mike,

If you don't have access to the user profile who has Storyline activated. You can login to the computer's administrator account to uninstall the application. Once the application has been uninstalled, the registration will be cleared from the original computer and should be available for install to another.

Please refer to the following resources for more information:

How to Transfer Story Line from one computer to another

How to Deactivate Storyline

Hope this helps.

Thank you,
Joseph

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