I am creating a hot spot and would like to use a customized submit button. I am able to get other question types to have the correct or incorrect pop up. With the hot spot the customized submit button doesn't respond and the correct and incorrect pop up doesn't appear. Do you have any suggestions please.
The submit button can be visible throughout by using a fake one on the base layer however to submit using custom buttons you just show one on a layer once they have clicked
The submit button can be visible throughout by using a fake one on the base layer however to submit using custom buttons you just show one on a layer once they have clicked
unless you have a 'dummy' submit button on the base layer the customised one would need to be on a layer...alternatively see attached. I have created the same interaction using the 'Pick One' quiz type.
no need for triggers, the correct shape when selected is the 'pick one' - and will display the 'correct layer feedback' - any other shape will give the incorrect layer feedback...you might just need to change the 'selected' state of the one they click if you don't like the glow around it. Look at the 'Form view' tab of the slide to see how it sets up. Hope that helps
I'm sorry but why can't you just hold your hands up when there is an obvious fault such as this in Storyline 2 and say: 'Sorry - there is a bug in the 'Hot spot' question type which will prevent your custom Submit button from working in the same way as the default 'Player' Submit button'?
You would save your customers from wasting hours trying to work out: first what they are doing wrong and then, on learning that it's actually your fault, trying implement your cack-handed workaround.
My application was simple: a marked quiz question with one clickable 'correct' hot spot and two attempts allowed. To create using the standard SL2 Player 'Submit' button (which my interface doesn't use), including allowing two attempts and the Submit button to mark - 1 minute.
To create the same question using my custom Submit button, including trying and failing to allow a second attempt if any of the four 'wrong' areas are clicked the first time: I gave up in the end.
There are many things I like about SL2, which I have used since 2012, but there are some very annoying problems and deficiences which you have never addressed.
What would be helpful is if Articulate published for its customers a list of admitted 'Known faults' but I know this would never happen.
Articulate - this custom Submit button problem is a software BUG. My Submit button should behave exactly the same way as the default Submit button provided in the SL2 Player, as it does for ALL other quiz question types.
To not ackowlege this and to then offer us workarounds with rubber bands and wet string is an insult. The button does NOT do what it should do.
I am not sure it is a bug because the hotspot question is working as it should it is placing the hotspot each time you click unfortunately that does mean the selected area is in the wrong place if you use a custom submit button on the slide. There is a simple fix of adding the submit to a layer instead.
Wendy Farmer's HS-SL2.story example (download above) got me on the right course and I now have it working correctly.
In that example however, the hot spot area is in front of the picture so it doesn't work properly. The hot spot must be behind the whole picture.
Although SL2's weak functionality in certain areas does frustrate me (historically an Authorware user for almost 20 years!) I have only praise for the cheerful, responsive and practical guidance you and your team always provide on this forum.
Agree with Phil it’s not a bug. The default submit button is part of the player. A custom submit button becomes an object on the slide which is then evaluated as a click. Using a layer has always worked for me.
If I create a simple 'Pick one' question, turn off the default Player 'Submit' button, put a custom Submit button on the Base layer with a trigger attached to 'Submit interaction - pick one' - it works in exactly the same way as the Player Submit button.
If I add a custom Submit button to a 'Hot spot' question, it doesn't behave the same.
For the hotspot question the whole slide is selectable which is why it falls down. When you press the custom submit it is one the slide so moves the hotspot and then submits
Hi Tim! If you're still needing extra help with this slide, we're happy to lend our eyes.
If that works for you, you can upload your file privately to our support team here. We'll give it a test and then delete the file when we're done troubleshooting.
In case others come this way, this is the sequence of operation:
My 'Hot spot' question has a single background picture and one 'hot spot' ellipse, it is set to allow 2 attempts:
1. On the Base layer: - There is no custom ‘Submit’ button - Hot spot area is in front of the picture, or the 'correct' area can never be selected - A Trigger attached to the picture shows the layer called ‘Submit’ if the user clicks anywhere in the picture, regardless of whether they clicked within the hot spot
2. On the layer called ‘Submit’: - There is a custom Submit button which submits the interaction for the ‘hot spot’ - When the user clicks Submit, it displays the ‘Correct’ layer OR it routes them to:
3. The ’Try again’ layer: - Displays a ‘Try again’ message and a 'Try again' button - When ‘Try again’ is clicked, this layer is hidden and they are sent back to:
4. The Base layer for a second time: - The sequence at 1. and 2. above is repeated, except if they don’t click the correct 'hot spot' target, they are taken to the Incorrect feedback layer.
26 Replies
Hi Leandra
can you upload your story file for so we can take a look at it.
you need to add the custom submit button to a layer, set a trigger to show layer when user clicks on the hotspot
Here is a sample file that might help you
Thanks for the advice. I have attached the file with the submit button. The submit button must be visible throughout please.
The submit button can be visible throughout by using a fake one on the base layer however to submit using custom buttons you just show one on a layer once they have clicked
The submit button can be visible throughout by using a fake one on the base layer however to submit using custom buttons you just show one on a layer once they have clicked
Hi Leandra
unless you have a 'dummy' submit button on the base layer the customised one would need to be on a layer...alternatively see attached. I have created the same interaction using the 'Pick One' quiz type.
Thanks Wendy that is exactly what I was looking for. Did you create triggers for the correct and incorrect pop ups?
Hi Leandra
no need for triggers, the correct shape when selected is the 'pick one' - and will display the 'correct layer feedback' - any other shape will give the incorrect layer feedback...you might just need to change the 'selected' state of the one they click if you don't like the glow around it. Look at the 'Form view' tab of the slide to see how it sets up. Hope that helps
Hi Wendy
Sorry one more question. I have removed the Try again pop up and now the correct and incorrect do not pop up at all. How do I get them to pop up?
This post was removed by the author
Check the settings on the Form view - do you have feedback selected 'by question'?
Yes I do have that selected.
Do you ant to upload the slide and I'll take a look
I downloaded the one you sent earlier and worked on that and it is working. Thanks for all the assistance.
Glad you got it sorted.
Thanks for the update Leandra :)
I'm sorry but why can't you just hold your hands up when there is an obvious fault such as this in Storyline 2 and say: 'Sorry - there is a bug in the 'Hot spot' question type which will prevent your custom Submit button from working in the same way as the default 'Player' Submit button'?
You would save your customers from wasting hours trying to work out: first what they are doing wrong and then, on learning that it's actually your fault, trying implement your cack-handed workaround.
My application was simple: a marked quiz question with one clickable 'correct' hot spot and two attempts allowed. To create using the standard SL2 Player 'Submit' button (which my interface doesn't use), including allowing two attempts and the Submit button to mark - 1 minute.
To create the same question using my custom Submit button, including trying and failing to allow a second attempt if any of the four 'wrong' areas are clicked the first time: I gave up in the end.
There are many things I like about SL2, which I have used since 2012, but there are some very annoying problems and deficiences which you have never addressed.
What would be helpful is if Articulate published for its customers a list of admitted 'Known faults' but I know this would never happen.
Articulate - this custom Submit button problem is a software BUG. My Submit button should behave exactly the same way as the default Submit button provided in the SL2 Player, as it does for ALL other quiz question types.
To not ackowlege this and to then offer us workarounds with rubber bands and wet string is an insult. The button does NOT do what it should do.
I am not sure it is a bug because the hotspot question is working as it should it is placing the hotspot each time you click unfortunately that does mean the selected area is in the wrong place if you use a custom submit button on the slide. There is a simple fix of adding the submit to a layer instead.
Thank you Phil.
Wendy Farmer's HS-SL2.story example (download above) got me on the right course and I now have it working correctly.
In that example however, the hot spot area is in front of the picture so it doesn't work properly. The hot spot must be behind the whole picture.
Although SL2's weak functionality in certain areas does frustrate me (historically an Authorware user for almost 20 years!) I have only praise for the cheerful, responsive and practical guidance you and your team always provide on this forum.
Agree with Phil it’s not a bug. The default submit button is part of the player. A custom submit button becomes an object on the slide which is then evaluated as a click. Using a layer has always worked for me.
If I create a simple 'Pick one' question, turn off the default Player 'Submit' button, put a custom Submit button on the Base layer with a trigger attached to 'Submit interaction - pick one' - it works in exactly the same way as the Player Submit button.
If I add a custom Submit button to a 'Hot spot' question, it doesn't behave the same.
For the hotspot question the whole slide is selectable which is why it falls down. When you press the custom submit it is one the slide so moves the hotspot and then submits
Hi Tim! If you're still needing extra help with this slide, we're happy to lend our eyes.
If that works for you, you can upload your file privately to our support team here. We'll give it a test and then delete the file when we're done troubleshooting.
In case others come this way, this is the sequence of operation:
My 'Hot spot' question has a single background picture and one 'hot spot' ellipse, it is set to allow 2 attempts:
1. On the Base layer:
- There is no custom ‘Submit’ button
- Hot spot area is in front of the picture, or the 'correct' area can never be selected
- A Trigger attached to the picture shows the layer called ‘Submit’ if the user clicks anywhere in the picture, regardless of whether they clicked within the hot spot
2. On the layer called ‘Submit’:
- There is a custom Submit button which submits the interaction for the ‘hot spot’
- When the user clicks Submit, it displays the ‘Correct’ layer OR it routes them to:
3. The ’Try again’ layer:
- Displays a ‘Try again’ message and a 'Try again' button
- When ‘Try again’ is clicked, this layer is hidden and they are sent back to:
4. The Base layer for a second time:
- The sequence at 1. and 2. above is repeated, except if they don’t click the correct 'hot spot' target, they are taken to the Incorrect feedback layer.
This discussion is closed. You can start a new discussion or contact Articulate Support.