Storyline 2 - Preload Slide in html5

Oct 04, 2018

By Lorenz T

Hi everyone,

I'm using Storyline 2, doing some tests on preloading content in HTML5 output.

These page statements are very clear (3 pages preload):

https://articulate.com/support/article/how-content-is-preloaded-in-storyline

However, in HTML5 output, this doesn't happen; I've checked loading content using Chrome Developer Tab -Network tab.

Why this occurs? It's my fault?

Thanks

3 Replies

Crystal Horn
Staff

over 5 years ago10/05/18 at 1:34 pm (UTC)

Hi there, Lorenz! I'm sure you haven't done anything wrong. Tell me a little bit about how your slides are designed. What are you seeing in Chrome for loading behavior?

The bigger question is, are you having issues with a course playing back or getting delayed? I'm happy to help!

Lorenz T
Author

over 5 years ago10/09/18 at 9:20 am (UTC)

Hi Crystal,

Thanks for your post.

The answer to the bigger question is: YES; loading big images is delayed.

A few days ago I also tested Storyline 3 and preloading HTML5 works correctly.

It seems that the problem only concerns SL 2. Is it true?

Thank you

Ashley Terwilliger-Pollard
Staff

over 5 years ago10/10/18 at 2:57 pm (UTC)

Hi Lorenz,

With Storyline 3 (and Articulate 360) we made a lot of updates and advances in our HTML5 output so I'm not surprised if you're having a better experience with those versions than Storyline 2.

Storyline 2 should still work with HTML5 output, in Chrome or Safari's latest versions. Can you check what update of Storyline 2 you published with? The latest would be Update 13. You can check by going to the "Help" Tab -> "About Articulate Storyline". Also, it would help to know the Chrome version you're using and how large these images are. If you can share a link to the course I'm also happy to test it out.

Storyline 2 - Preload Slide in html5

3 Replies

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