Storyline 3 double State Changes

Mar 12, 2019

We have to remove all the flash form all of our courses.  Some of our courses were in Storyline 2 and were published as Flash/Html.  We are republishing them in Storyline 3 as HTML5 only. When testing the course in scorm cloud I noticed that some of the slides showed two state changes at once. I think it is unique to storyline characters but I am not sure. So in some slides the characters state changes from arms straight to arms on her side (via timeline). I used to only see one of the characters now I see to overlapping one another.  I have tested this on Internet explorer 11 and Google Chrome and had the same problem.  Can anyone point me in the right direction. 

9 Replies
Crystal Horn

Hey Andrew! I don't see a documented bug that exactly matches this behavior.

With your permission, I'd like to take a look at your project file to investigate what's happening. Ideally, I'd like to see the original Storyline 2 back-up file if you still have it. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

Andrew Kircher

Hello Crystal,

To help determine if the problem was caused by storyline two I created new project to see if I could replicate the issue in storyline 3. If the problem appeared than I would know that it was not due to storyline 2. I did replicate the issue in scorm cloud. Here is a link to the scorm cloud course.

I have also attached the file.

To replicate the issue

1. Press next

2. click on any of the blue buttons

3. Press the previous button

4. Press next.

You should see a lady with four arms. My hypothesis is that it has something to do with Character state changes, HTML5, and the feature "When revisiting: resume saved state".



Andrew Kircher

Hello Alyssa,

Here is another issue that is separate but similar. In preview mode and on Scorm the first person has two heads on the initial click of the assessment button.  The reason I think this is happening is because I set the initial state to "bias state" and not normal. What is happening is it is showing both the normal state and the initial state. This will correct itself if you click back to it but it is still an issue.

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