Storyline 3, Internet Explorer and HTML5
May 08, 2017
We have started testing and uploading HTML5 only content to our LMS' and have found some disturbing problems.
Looking at task manager, as the courses progress, the amount of memory used is astronomical - by chapter 3 of a 4 chapter course it is using over a gig of RAM in IE, assets start to not be displayed and the course crashes.
The problem is not present when run in Chrome, only in IE11.
The course isn't particularly large, just 120mb, and is fine when run locally or on an online server - only when on an LMS does the problem manifest itself.
Has anyone else encountered this problem? Obviously a solution is to suggest to clients to use Chrome, but we would rather not restrict ourselves any further as many of our clients still enforce the use of IE in their workplaces.
We are currently looking at methods to reduce the file size in case this is in fact the problem, will update as we learn more.