Storyline 3 layers and tab order for acessibility

Nov 20, 2018

Max MAc
By Max MAc

Hello,

I'm working on a project in SL-Three involving accessible content and slides with layers.
I've created custom tab orders so that the accessible learner selects an object to show the corresponding layer,
and then (with the objects on that layer next in the tab order) the learner can proceed through the layer's content.

It seems now though, that the tab order is ignored, and objects on the base layer are being tabbed through over again, before the yellow highlight
moves to the objects on the layer.

This is something new. On older publishes, which I have tested, the tab order was enforced and when you went to a layer, the
layer's objects were visited immediately if they were next in the tab order.

This no longer seems to be the case, as the base layer objects are repeatedly tabbed through.

Is this a known issue/bug ....perhaps since the latest update?

Thanks

-KM

17 Replies
Alyssa Gomez
over 5 years ago11/20/18 at 5:13 pm (UTC)

Sorry you ran into this, Max. 

Our team is currently looking into an issue that surfaced in a recent update where the tab order in the HTML5 output (and Storyline Preview) restarts from the beginning when a layer is opened. 

I'll include your experience in the report filed with our team, and I'll keep you posted on the issue here. As soon as we get this fixed in Storyline 3, we'll let you know!

Leslie McKerchie
over 5 years ago12/14/18 at 8:06 pm (UTC)

Hello Onoda,

Thanks for reaching out and letting us know you were running into a similar issue.

I was not able to locate a support case for you to pop in and check on things, but I do not have an update on the issue that was shared here.

This conversation is attached to the report so that we can share any updates with you here.

Jay B
over 5 years ago01/15/19 at 7:20 pm (UTC)
Leslie McKerchie

Hello Onoda,

Thanks for reaching out and letting us know you were running into a similar issue.

I was not able to locate a support case for you to pop in and check on things, but I do not have an update on the issue that was shared here.

This conversation is attached to the report so that we can share any updates with you here.

This is a HUGE issue for us as well. Worked in SL2 just fine - worked in SL3 until a couple updates ago.

Gina Hunter
almost 5 years ago05/17/19 at 4:05 pm (UTC)

Hi, I am thrilled that the tab order with layers issue has been fixed with the 3.6.18134.0 build. This has been a huge issue for us. 

However, with this new build I'm having a new issue with tab orders on  layers . Now, the tab order is ignored when opening a custom feedback layer on a knowledge check question. Oddly, when I use my mouse to select "Submit", the tab order works correctly on the feedback layer but when I use tabbing (and the space bar) to select submit, the feedback layer highlights are out of order. This is very frustrating because our users with screen readers will use the keyboard to interact with the knowledge check questions. Has this issue been identified? Is there a fix coming or a suggested workaround? 

Ashley Terwilliger-Pollard
almost 5 years ago05/21/19 at 12:41 pm (UTC)

Hi Nick and Gina,

Are you running into this strictly in the feedback layers (custom or built-in)? Our team has spotted similar, so we're still working on a fix for that one. One workaround our team spotted, was to add an invisible item onto the layer and set that as the first item to tab too. That should allow the tab order to continue as expected on the feedback layer. 

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