STORYLINE 3 unable to View or Publish...

Nov 29, 2018

Hi, I  cannot preview or Publish my project. I made a few changes to a few slides and some questions on an existing course that needed some edits and now... NADA, Nothing... :(

I identified the slide that is causing the problem. I can see, review or publish any of the slides when I take the mastery quiz slide out of the scene... GRRRRRR

I attached the error message file.

I wish Articulate had a more robust and a much less "finicky" product... My Boss finds as a customer/user I am spending a lot of time self  solving issues on the forums and trolling for information and solutions for all their bugs... I must agree with him.

Help !

Mario

1 Reply
Leslie McKerchie

Hello Mario and welcome to E-Learning Heroes :)

Thanks for reaching out and letting us know what you are experiencing. 

I see that you've reached out to our support team as well, which is what I was going to recommend as a time-saver if needed, and that Rolando is assisting you.

It sounds like you've identified a corrupted slide, so you may need to recreate that one in addition to the tips shared with you in your case.

This discussion is closed. You can start a new discussion or contact Articulate Support.