2 Replies
Ashley Terwilliger-Pollard

Hi Shalini,

It sounds like something went wrong in the installation process, so I'd start by repairing Storyline.  I'd also check that you're following along with the guidelines here as you work on project files, as not doing so has been known to cause some odd behavior. 

As you continue to learn Storyline 3, all the user guides are linked here and I find them immensely helpful! I refer to them daily. 

Lastly, if you do need to rollback to a prior update or are looking for any other help, our Support Team is available 24/7!