Storyline 360 Content Library - I'm offline?

Jun 05, 2020

Suzann Connell
By Suzann Connell

Hello, My Articulate Storyline Content Library reads that I am offline. Do I log in from the software? I'm logged in everywhere on the site - but can't figure out how to log in from the software itself. 

Thanks for your help!

-Suzann Storyline 360 Software offline messageI

 

 

1 Reply
Vincent Scoma
almost 4 years ago06/08/20 at 6:04 pm (UTC)

Hi Suzann,

Thank you for reaching out and letting us know! 

Just to confirm, you can log into the Storyline 360 Desktop application; however, when accessing the Content Library, you see a message that says you are offline? If so, a good starting point is to be sure that the following network endpoints in this guide have been allowed for your apps to continue working: 

Please keep us updated on this and let us know if you have any questions! We are happy to help! 

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