Storyline 360 freezes publishing to Word

Oct 02, 2018

I'm running the latest version of Storyline 360 using Parallels 14 (latest version) on a Mac. I can import from PowerPoint, publish to web, but when I try to publish to Word it just grays out the boxes and does nothing till I force quit the program.


Any thoughts?

8 Replies
Debra Beth Lawson

I clicked YES and it didn't work. Can I get help? 

  • I have uninstalled and reinstalled Storyline 360
  • I have the file saved on the desktop of the windows side of my mac and tried to publish back to that file.
  • I have pulled my hair out and cursed

Any other ideas?

 I suspect my challenge is that my setting default for WORD is not correct. Does it publish with .doc something else? Does it have to go to WORD or can it be Microsoft Word? 


Katie Riggio

Hi, Debra. Appreciate this extra insight!

I shared this update with Lianne in your case. I'm also curious to know what version of Word you're using? Let us know, and if you have any questions about her recent email!

By the way, it looks like you may have replied by email where your contact information came through to the public forums. Feel free to edit your reply here

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