Storyline 360 HTML5 Cookies

May 09, 2018

I'm trying to peek into Storyline's cookies for information, but I'm not sure how to find it. I saw a few topics about Storyline's Flash Cookies, but we're publishing HTML5 courses and not Flash. Does anyone know the name of the cookie Storyline uses?

 

Thanks!

11 Replies
Michael Conte

I'm not having any problems with resuming. Our courses are being served to users outside of an LMS, so we're unable to rely on SCORM/Tin Can to take care of the data handling features an LMS normally would.

I was hoping if I could access user data stored in the browser, it could be used to track user progress without having to write and copy/paste a bunch of JavaScript triggers within the course. It seems like I might have to resort to plan B unless you have any other suggestions?

I appreciate your help!

Richard Brown

Nice job - "Customer Happiness Specialist"!

Again, I am having trouble re-accessing a URL to a Storyline project once I leave and try to return. For example:

http://islandwolf.com/storyline/ADT-cases-10-19-2020/story_html5.html

Same issue occurs when aimed at http://islandwolf.com/storyline/ADT-cases-10-19-2020/story.html

 

Ren Gomez

Hi Richard,

Happy to help! Firstly, let’s ensure we’re respectful and keeping in line with community guidelines

I've launched both of the URLs multiple times in Google Chrome and haven't hit any inconsistencies. Do you see this across all browsers or just one?

If just one, you may consider reviewing any malware browser extensions that could restrict visiting URLs, as we've seen some related issues in the past. I've also opened a case on your behalf with our support engineers to take a closer look and offer recommendations. Be on the lookout for a reply soon!

Richard Brown

Hello,

Not sure what prompted the statement (from Ren), "let’s ensure we’re
respectful and keeping in line with community guidelines." I certainly do
so at all times.

In any case, it does not occur any longer as I "fixed" the issue by
changing this parameter in the player "Other" properties:

[image: image.png]

I suspect it is no longer placing a (Flash?) cookie in the browser cache.
The cookie *appears* to be the issue.

It was occurring in CHrome - Version 86.0.4240.75 (Official Build) (64-bit)
- and with Edge - Version 86.0.622.43 (Official build) (64-bit).

Thanks!

Richard

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