What is going on with importing from PPT into Storyline?
Fonts are too large
Fonts have switched colors
Master slide layouts are lost; images and text are rearranged and resized oddly
I have been working with Storyline for a while and never had a problem before. I did upgrade to 360. Is this a Content Library issue? I do have some new layouts. Everything is coming in as unknown layout.
I have been working with Storyline since 1. I expected a few issues, but the impact has never been this large. In essence I cannot lift and load if every element is out of place.
I have been testing all morning. Even tried importing into Storyline2 instead of 360. I spent a great deal of last year importing PPT's into Storyline. I receive a lot of my starting content in PPT and in the past have leveraged this to my advantage. What has changed? I have 360, I am using a wide format, and leveraged Content Library layouts from PPT. Inserted characters are stretched too. It isn't a few things-it is everything. Not one single slide from PPT looks good.
Yikes! Sorry you're dealing with this, Lara. Let's see if we can get this straightened out.
What version of PowerPoint are you using? Since you're working with SL360, you'll want to be sure you're using PowerPoint 2010 or later (32-bit or 64-bit) and that both the PPT and SL360 file are saved locally.
PPT 2010 and how could the SL360 not be stored locally?
Out of curiosity I tried an old presentation. And it seemed fine except I got a message about Arial and Arial body fonts not being installed. This is very weird because I have Arial installed.
Some users try to save their files to network drives, which is fine as a backup version, but you wouldn't want to actually open and make edits to files saved there because that can cause issues, or worse yet, file corruption.
I'd agree with Phil that it's worth opening a support case about this. You can reach out to our Support Engineers right here. They'll test your file and help you get to the bottom of why this is happening.
The last reply from Lara was quite a while ago. You are certainly welcome to reach out to the user directly via the 'Contact Me' option on the user profile if you do not hear back soon.
Otherwise, feel free to share the details of what is happening or what your question is and we'd be glad to help you out.
I have noticed that SL 360 has a tendency to act more erratically (e.g. crashing, corrupting, etc.) when slides from old PowerPoints are imported. I think very carefully before clicking import these days. Also when I perform maintenance on SL 360 files - the problematic ones (e.g. sound being lost, freezing, etc.) usually end up being WBT files that were migrated from PowerPoint (usually Studio).
Just curious to see if there was a fix to this issue as we are having a ton of issues ever since we switched to Articulate 360. We are using Office 365.
It looks like you got some great tips from Lara. Thanks, Lara!
I'm happy to jump in as well and look into the import process. A few initial areas to check:
Is the PowerPoint slide size different from your Storyline slide size? For the best results, we recommendchanging the slide size in Storylineto match the PowerPoint slide size before importing.
Working on a shared drive can cause issues during import. Let's make sure that both files are saved on a local drive.
We can also troubleshoot in real-time. Since you have a Teams subscription, you have access to live chat with our Engineers:
Connect With Us *You'll need to be signed in with your Teams Articulate ID
16 Replies
Hi, Lara: The import usually isn't seamless--for example, it's not uncommon to have to resize fonts, and have some items shift on the slide.
I have been working with Storyline since 1. I expected a few issues, but the impact has never been this large. In essence I cannot lift and load if every element is out of place.
I understand. Did you try a second import and get the same result?
I have been testing all morning. Even tried importing into Storyline2 instead of 360. I spent a great deal of last year importing PPT's into Storyline. I receive a lot of my starting content in PPT and in the past have leveraged this to my advantage. What has changed? I have 360, I am using a wide format, and leveraged Content Library layouts from PPT. Inserted characters are stretched too. It isn't a few things-it is everything. Not one single slide from PPT looks good.
Yikes! Sorry you're dealing with this, Lara. Let's see if we can get this straightened out.
What version of PowerPoint are you using? Since you're working with SL360, you'll want to be sure you're using PowerPoint 2010 or later (32-bit or 64-bit) and that both the PPT and SL360 file are saved locally.
Would you be able to attach the PowerPoint file here, so I can try and import it into a new Storyline 360 file? Even just a few slides will do. Thanks!
What is the import to SL2 like? Does it do the same thing?
SL2 is doing the same thing.
PPT 2010 and how could the SL360 not be stored locally?
Out of curiosity I tried an old presentation. And it seemed fine except I got a message about Arial and Arial body fonts not being installed. This is very weird because I have Arial installed.
If SL2 is doing the same thing I would say there is an incompatibility between the file and SL
probably worth opening a support case
Hi Lara!
Some users try to save their files to network drives, which is fine as a backup version, but you wouldn't want to actually open and make edits to files saved there because that can cause issues, or worse yet, file corruption.
I'd agree with Phil that it's worth opening a support case about this. You can reach out to our Support Engineers right here. They'll test your file and help you get to the bottom of why this is happening.
Hi there!
Lara, did you manage to fix your problem?
Hello Salomé and welcome to E-Learning Heroes :)
The last reply from Lara was quite a while ago. You are certainly welcome to reach out to the user directly via the 'Contact Me' option on the user profile if you do not hear back soon.
Otherwise, feel free to share the details of what is happening or what your question is and we'd be glad to help you out.
I have noticed that SL 360 has a tendency to act more erratically (e.g. crashing, corrupting, etc.) when slides from old PowerPoints are imported. I think very carefully before clicking import these days. Also when I perform maintenance on SL 360 files - the problematic ones (e.g. sound being lost, freezing, etc.) usually end up being WBT files that were migrated from PowerPoint (usually Studio).
Just curious to see if there was a fix to this issue as we are having a ton of issues ever since we switched to Articulate 360. We are using Office 365.
Changing the PPT dimensions is the only way this works, but it means the PPT will need to be redone.
Try the following custom dimensions in PPT 7.5 width and 4.219 height. Let me know how it goes.
Hi Susan,
It looks like you got some great tips from Lara. Thanks, Lara!
I'm happy to jump in as well and look into the import process. A few initial areas to check:
We can also troubleshoot in real-time. Since you have a Teams subscription, you have access to live chat with our Engineers:
*You'll need to be signed in with your Teams Articulate ID
This discussion is closed. You can start a new discussion or contact Articulate Support.