Storyline 360 keeps crashing

Nov 30, 2021

Hi hi,

Was wondering if others are currently having issues with SL360 as mine keeps crashing when I try to save or edit the master slide predominately, or when changing a setting on a shape. I'm running v3.57.26476.

I'm only running one instance of SL, Outlook, and the reference powerpoint.

Cheers,
DC

1 Reply

Leslie McKerchie
Staff

over 2 years ago11/30/21 at 1:47 pm (UTC)

Hi DC,

Thanks for reaching out and sharing what you are experiencing.

I'm curious if the issue happens in any course you are working on or just this particular one?

If you cannot re-create the issue in a new course, I recommend importing the file into a new one and proceeding.
If it's happening in any/all files, you should conduct a repair of your software.
If you'd like our team to take a look, please share the .story file with one of our support engineers here.