Storyline 3 crashing...and crashing...and...

Aug 22, 2019

I've been using Storyline since the first version and I'm currently running version 3 on a Microsoft Surface Pro using Windows 10. I upgraded to V3 because I was having problems, but now the problems are worse. The program keeps crashing every 10 minutes or so regardless of what I'm doing. Not only is it annoying but it has slowed me down considerably. I am running the latest upgrade, and it doesn't matter what I'm doing, it will crash. Has anybody had this issue? How do you fix it? I'm completely over this software.

1 Reply
Leslie McKerchie

Hi Richard,

I can certainly understand how that would be frustrating.

Does your Surface Pro meet the requirements outlined in this documentation?

I do see where you were able to reach out to our support team and Swapnil sent you some information to take a look at. If you're still running into an issue, be sure to reply to his e-mail so we can further assist.

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