Can you kindly assist, I have attached a screenshot for your reference. Storyline 360 keeps crashing whenever I try to review or publish. Do you perhaps know what could be causing this issue?
A course that crashes during preview or publish usually has corrupted data which prevents the publishing process from successfully completing. This article explains possible causes for the presence of corrupted data, as well as tips on how to avoid them.
We'll be glad to fix your project file for you! Please share a copy of your project file here or in private by opening a support case so we can locate the corrupted data and delete them. We'll delete your file when we're done!
1 Reply
Hello Katlego,
Happy to help!
A course that crashes during preview or publish usually has corrupted data which prevents the publishing process from successfully completing. This article explains possible causes for the presence of corrupted data, as well as tips on how to avoid them.
We'll be glad to fix your project file for you! Please share a copy of your project file here or in private by opening a support case so we can locate the corrupted data and delete them. We'll delete your file when we're done!