3 Replies
Katie Riggio

Thanks for giving the repair steps a try, Ted. So sorry you're running into these oddities!

I also haven't seen the player behave like that before, but the red X typically appears when Storyline is low on resources. Closing any other open applications and working on a local hard drive usually help combat that gruesome X.

Did you have any luck repairing and reinstalling to an older update? Also, do these issues happen in any Storyline 360 course or a particular one?